I'm writing to say that I had the most pleasant experience buying from Scrubadoo. This was my first purchase from Scrubadoo, and I can't say thank you enough for how everything was taken care of from the very start. My purchase was made to be given as a special Christmas gift, and I am so thankful for the time and attention Brett Brohl provided to the whole experience. After I placed my order online, he informed me that my order was expected to arrive by Christmas, but that he'd inform me if otherwise, so that I could decide on shipping options. Soon after, he provided me with the good news that the order had actually shipped, and provided me with tracking details. When UPS said they delivered the package, but no package arrived, Brett was exceptionally helpful and caring in working to locate the package. Especially since this was during the busy Christmas season, I really appreciated the time and attention provided that not many other companies would have given.