I chose to order my scrubs from Scrubadoo because they had the best price and reasonable shipping charges. I didn't expect to be blown away by their customer service! It's nice to shop online and feel like (1) you matter as a customer and (2) your issues will be taken care of. I received a personal thank you and "let me know if you have any issues" email from Brett, and a follow-up to check in later. I did end up wanting to return an item, and it was as smooth as could be, and I didn't even have to pay return shipping. Scrubadoo takes customer satisfaction seriously, and I'll definitely choose them in the future.