Archive for May, 2012
I am not sure if I owe any follow ups from prior posts, if I do, I apologize.
In my dealings with suppliers etc, I run into so many things major corporations do that are so dumb, I decided to start calling it “stupid company tricks,” when I write about it. Two examples of how poorly gigantic companies are run:
- UPS is a joke. We have become a rather large client for UPS. I pay them more than twice as much as I pay any of our employees including myself! Despite this, I have trouble getting a return call from our account rep. Essentially, UPS had been incorrectly billing us for months, we found the error and they acknowledged it. The total was about $1,000 (less then we spend in a week with them). This was over a year ago. I still do not have that money. What makes it worse is that my rep is terrible at communicating with me. On multiple occasions he has said the credit will be take care of “today.” What a Joke. FedEx, feel free to give me a call.
- For my second rant of the day I would like to point out the stupidity of US Bank. We work with several different Banks, but US bank is our day to day bank. A few days ago I went in to the same branch I always go into to deposit a corporate check. Done, no problem. I also happened to have a personal check for $5.00 I wanted to cash. I do not have my personal account at US Bank, but asked if they could cash my check for me. The teller’s know me, I am the only signer on the business accounts, and I had all kinds of ID’s with me. I was denied. They wouldn’t cash a $5.00 check for me. I almost closed all my accounts and took them somewhere else. What a Joke.
It continually amazes me how companies that have issues like these grow to be multi-billion dollar enterprises. Aside from that, we are still trying to hire an office manager, launching several new websites, and all kinds of other stuff to continue to grow the business.
Entrepreneurship and building a company has not gotten any easier. Some days it beats you down and you wonder why the hell you put yourself through the roller coaster ride that is entrepreneurship. I mention this because of a quote that really spoke to me from Steve Jobs that was in the most recent Fast Company that I will leave you with.
“Building a company is a marathon…There are times when you run a marathon and you wonder, Why am I doing this? Butt you take a drink of water, and around the next bend, you get your wind back, remember the finish line, and keep going….”